They have not initiated one e-mail. I have sent everyone. However I also posted last week that from what they mentioned into the e-mail they are no longer working out of Randolph AFB in Texas either. When I e-mailed again to check the status they were missing my PEB files and asked if I can send them to a different base in Maryland. This person that e-mailed me was very prompt, kind, and professional though so hopefully a different, more fair, and professional team is working on things now.