Ok, that's really good then. The Covid -19 has slowed things down.
The first part can take a really long time especially if your case is complicated. If all your paperwork isn't correct to start with it will go thought the whole process and then at the QA phase at the end something wrong can be found and they have to start the whole process over again from the beginning. All your paperwork is suppose to be no older than 120 days old. That happed to a guy I work with and he has been fighting to get all his paperwork corrected for over 3 years now.