Members going through the MEDBOARD/PEB/profile process need to be aware that there is currently a massive intake portal backlog occurring at the VA Janesville Evidence Intake Center. This is covering all claims, supplemental claims, and appeals - essentially anything and everything submitted. It currently looks to be taking well over 45 days to even get a claim uploaded into the system (eBenefits/Vets.gov).
This is before a VSO even lays eyes on the claim, which that process in and of itself is supposed to take 125 days.
I was told two different things: That the 125 day clock starts at evidence submission, and then told the exact opposite, that the clock starts once review of the claim begins.
Although disheartening, this would explain why members here are not seeing their recent claims on either eBenefits or Vets.gov.
This is before a VSO even lays eyes on the claim, which that process in and of itself is supposed to take 125 days.
I was told two different things: That the 125 day clock starts at evidence submission, and then told the exact opposite, that the clock starts once review of the claim begins.
Although disheartening, this would explain why members here are not seeing their recent claims on either eBenefits or Vets.gov.