ALL- just wanted to say CONGRATULATIONS to Chaplain Charlie for being upgraded to Super Moderator......
Also, wanted to ask a few questions, see anyone outside GULF Coast VA System/VISN16 having same and or similar issues:
1) Per usual a local vet having severe difficulties both scheduling a simple VTC and making contact appropriate US DVA Staff! Furthermore, apparently "security" on new VTC System not so great as if they type in any version-variation their name simply can long in; which is not an improvement over Cisco's Jabber Video....only advantage new VTC system is for those "vets" no very computer savy, it is simply the clik of a link one's US DVA provider sends themselves......which is odd as they are supposed have clerks that are supposed to do things like this- i.e. DUTY, ROLES, FUNCTIONS!!!! So what are US DVA clerks actually doing...??????? Additionally, stated veteran was given US DVA Phone number of 850-609-2650 (Option #1) and every time attempted to call was knocked back in Que and never even got a notification to press Option Number 1..... hummph! This vet supposedly told a phone clerk Debbie and Operator Number 4 at Gulf Coast VA HQ inBiloxi MS about this and fact that phone system- particularly- Mobile AL US DVA OPC have not worked right in over a decade......
Wonder if this all ACCEPTABLE to other veterans out there....?????? Especially since new VTC System supposed to be utilized ALL US DVA Providers in event a veteran cannot make an appointment..... this supposedly reason ease of log-in as well as method of US DVA Providers sending a simple "civilian" email link as opposed to through MHV Secure messaging, etc.... Also simply guess "security" was also sacrificed for ease of utilization by both veterans and US DVA Providers...??????
2) Meant to follow-up on some "recommended" Occupational Therapy- occupation recommended assistance- long before this, as simply thought I would ask if anyone attended last years Fairhope AL arts and crafts fair, and found it useful....???? Specifically those veterans highly skilled at leather work, pottery, painting, jewelry etc.....?????
(Might want tos see for example only "Fairhope Guidebook"by The Fairhope Writers Group, Ron Meszarus (With), Robert M. Glennon.... at Barnes and Nobles web-address: Fairhope Guidebook as well as others resources/ sellers...Also this book, as well as others on Fairhope and the Eatern Shore of Baldwin County AL may come in handy if any veteran wishes to relocate this area...?????)
Anyway- once again, congratulations to Chaplain Charlie and those others upgraded to Super Moderator this web-site.....
Still issues this web-site......apologies....
Also, wanted to ask a few questions, see anyone outside GULF Coast VA System/VISN16 having same and or similar issues:
1) Per usual a local vet having severe difficulties both scheduling a simple VTC and making contact appropriate US DVA Staff! Furthermore, apparently "security" on new VTC System not so great as if they type in any version-variation their name simply can long in; which is not an improvement over Cisco's Jabber Video....only advantage new VTC system is for those "vets" no very computer savy, it is simply the clik of a link one's US DVA provider sends themselves......which is odd as they are supposed have clerks that are supposed to do things like this- i.e. DUTY, ROLES, FUNCTIONS!!!! So what are US DVA clerks actually doing...??????? Additionally, stated veteran was given US DVA Phone number of 850-609-2650 (Option #1) and every time attempted to call was knocked back in Que and never even got a notification to press Option Number 1..... hummph! This vet supposedly told a phone clerk Debbie and Operator Number 4 at Gulf Coast VA HQ inBiloxi MS about this and fact that phone system- particularly- Mobile AL US DVA OPC have not worked right in over a decade......
Wonder if this all ACCEPTABLE to other veterans out there....?????? Especially since new VTC System supposed to be utilized ALL US DVA Providers in event a veteran cannot make an appointment..... this supposedly reason ease of log-in as well as method of US DVA Providers sending a simple "civilian" email link as opposed to through MHV Secure messaging, etc.... Also simply guess "security" was also sacrificed for ease of utilization by both veterans and US DVA Providers...??????
2) Meant to follow-up on some "recommended" Occupational Therapy- occupation recommended assistance- long before this, as simply thought I would ask if anyone attended last years Fairhope AL arts and crafts fair, and found it useful....???? Specifically those veterans highly skilled at leather work, pottery, painting, jewelry etc.....?????
(Might want tos see for example only "Fairhope Guidebook"by The Fairhope Writers Group, Ron Meszarus (With), Robert M. Glennon.... at Barnes and Nobles web-address: Fairhope Guidebook as well as others resources/ sellers...Also this book, as well as others on Fairhope and the Eatern Shore of Baldwin County AL may come in handy if any veteran wishes to relocate this area...?????)
Anyway- once again, congratulations to Chaplain Charlie and those others upgraded to Super Moderator this web-site.....
Still issues this web-site......apologies....