Actually there is 401-223-3700. Got the truth yesterday. If the peblo's look at place, this then she can pretty much identify me. And I don't know who to blame her or the MSC... Found out the truth.
PEB lied to me saying they sent it out on the 23rd, really they waited to gather a bunch of them up and sent them out at the end of the month on the 30th of Sept. Doesn't help with the VA back log when you dump a whole months worth in. VA received my case on the 30th of Sept.
VA closed my case which is why I thought they sent it back, the VA rep I talked to was wrong who gave me that assumption. They closed my case cause they thought I was discharged and moved my file elsewhere. Turns out the peblo or MSC didn't upload my extension (my EAS was Sept 1 2019 but was extended to 2020 cause of the medboard) into some system, so the VA moved me to the already discharged pile and was going to wait till they got a DD-214 to release my ratings with no word to anyone or notes to the file.
Good thing I called, that got sorted out, cause when I called the peblo she told me everything was fine and I needed to wait, until I told her I called the VA and they said I wasn't in IDES anymore. Cause I went around the system and fixed it which probably would have taken months, a nasty gram went out...
So now I'm back to being processed at the VA for ratings as a IDES member, adding 17 days in the process. to which I'm 90 days extra already in the process. pretty sure there's a single point of failure here.