No idea how they lost it. I have called people once a week since this process started for updates, and have been told so many things that now.
I am hoping the VA goes quicker now, since they apparently have it now... With that being said, it is true, all you can do is wait, because sometimes, not even the PEBLO's get the proper updates. My PEBLO has been very helpful, but I believe the information she gets is the run around sometime. She is very quick and has tried to help as much as she can and for that I am thankful for. I guess its more time with a paycheck while I search for my perfect job.