Ebenefits question.

BB22

PEB Forum Regular Member
Registered Member
My packet moved from gathering evidence to decision approval on Nov. 20. The next day it went to review of evidence. Now it's saying review of evidence restarted on Nov. 21. Why did it do this? It also say requested evidence is past due, but I have no idea what it's talking about.
 
Your claim can always be pushed back in the process up until it reaches "Preparation for Notification". I don't know anyone personally that doesn't have the "requested evidence is past due" part. Don't know what the deal is with it, but rest assured, you can and will receive at least preliminary ratings even with that note on there. Don't expect to receive preliminary ratings until it does reach the "Pending Decision Approval" and stays there for a few days (depending on how active they are at updating the site at the time). If you are still active duty, it will sit in that state until you actually EAS, at which point they will move to finalize the ratings, or...yes, send it back (even as far back as "Gathering of Evidence". I have only heard of 1 person that this happened to, but it has, and can happen. For most, it just gets finalized within 30 days after your EAS and you will start getting your $$ on time, as expected.

In your circumstance, it sounds like the final authority on preliminary ratings disagreed with the VA Rep who sent it, so wanted more justification on why it was as high/low as it was. Could be a new person in either spot. Could be that someone copied and pasted the wrong thing and just has to correct that. I wouldn't worry too much on it. Review of Evidence is one of the faster stages, so feel blessed it only went back to that spot!

Hope this helps (and eases your mind)!
 
I'd like to add that I pretty sure just because it says "evidence is past due" doesn't mean it still is outstanding, but was past due at some point. Just like if you submit new forms of evidence to them, it'll say "new evidence received"...and that never goes away...more of a list of all major action taken. For instance mine says, from bottom to top, "New evidence received", "evidence requested past due", and "status has changed". Someone that's dealt with the system a little longer than me may be able to answer whether or not anything ever gets removed from that list of status updates.
 
First I don't suggest you rely on Ebenefits for your information. If you do, you are just going to frustrate and confuse yourself. Pick up the phone and call the VA, your PEBLO, the PEB. Are you going to spend a lot of time on hold? YES@, but you are going to have accurate information. Ebenefits is only as good as the guys updating it and they are not doing a good job.

Just hang in there and keep bugging people. You will get what you need, just don't look at ebenefits for your answers.
 
Thanks for the information. After posting this question I Googled about my packet moving backwards and it seems like it's common. I was just worried that I'd be sitting and waiting another 5 months for an update. And my status says the same thing regarding evidence past due. I thought I didn't do something that they were looking for, so that's good to know.
 
I received my prelim rating about 2 weeks ago and it still says evidence requested past due so I wouldn't worry about it to much. Ebenefits is not reliable at all.
 
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