Yeah I’m convinced the PEBLOS don’t even read their emails or listen to voice mails. It sucks because my PEBLO told me he’s managing 300 cases alone. Idk if that’s true or not.
IDES Timeline
- Thread starter brokenmonkey
- Start date
The PEBLO said he's 3-4 weeks behind in catching up with voicemails (so don't bother leaving him one, he said) as he has over 400 cases he has to manage, so it's possible.
01JUN21- Package sent to PEB.
21OCT21- I received my findings.
DOD- 60%
VA- 100%
I submitted a complaint through my congressman's office and received an initial BS generic reply from the Navy and asked them to file a rebuttal calling the Navy out directly.
I am not sure if this helped move my case along but today the Department Head of Medboards contacted me to inform me of my findings vice my PEBLO.
He also stated that he received quite a stack of findings today!
21OCT21- I received my findings.
DOD- 60%
VA- 100%
I submitted a complaint through my congressman's office and received an initial BS generic reply from the Navy and asked them to file a rebuttal calling the Navy out directly.
I am not sure if this helped move my case along but today the Department Head of Medboards contacted me to inform me of my findings vice my PEBLO.
He also stated that he received quite a stack of findings today!
It definitely helped you. You skipped over an entire month of people waiting. Lol congrats though I’m happy for you!
Congrats !!!
Can you send me a message of how you went through with contacting your congressman?
Can you also send me a message of how you went through with contacting your congressman?
Sent!
Sent!
Could you send me one too? Haha
Me 5th please lol
I wrote to my actual congresswoman from CA (because I am a CA resident) and then to my husband's congressman in Florida (we are dual active and he is a Florida resident). Senator from Florida office put in a formal inquiry and then the Navy responded with a BS general reply and blamed the majority of the issues on me. So I took the time to go through every item and call them out for what was wrong and asked the Senators office to rebuttal on my behalf. I am nearly positive it helped me because my timeline is far behind others and my PEBLO is no longer my PEBLO, the DH has my paperwork. You can jump on their congressional website and request them to file an inquiry on your behalf or call them. They will have you sign forms and ask for a basic situation as to what is going on and what you want them to help you with. Explain to them in detail because they have no clue the process or how it works.
This was what I initially sent and I attached screenshots of e-mails from the peblo, the VA where it showed all my case timeline information, and anything else I could think of.
This is the initial complaint:
I expressed my concerns to my PEBLO, (PEBLO), several times about the length of time my case was taking. My concerns came from having watched my peers advance through the process at a faster rate and have been retired or are nearing their retirements dates, a step that I should be at as well. But I am not. After speaking with (PEBLO) yesterday, I was finally able to speak to a supervisor after MONTHS of voicing my concerns and after finding out I had been extended yet again for another 6 months. Ultimately, the supervisor greatly apologized for the errors made in handling my case, but I was told that there was nothing that could be done to right the wrong. The errors on (PEBLO) part come from not completing my NARSUM in a timely fashion (this should have occurred in February or March) and then not submitting my package upon my agreement and signature (I signed finally on May 27th and my paperwork was not forwarded to D.C. until June 12th). Again, I have several friends going through this exact process and have not had to endure the hurdles that I have because their PEBLO’s have been their advocates and accomplished their cases in a timely fashion.
As I mentioned in my request for help, I am in Nursing school and have been since May because I was told my case would be completed at the latest by August. I also did this to set myself up to complete school by the time my husband is set to transfer likely down to the Destin EOD Schoolhouse. I am supposed to start school nearly every day full-time come September 8th but there is no way this is going to happen. The PEB is backlogged and because of the mistakes made in my case from the beginning, I am now stuck in line waiting 6 months to get my results. Stuck behind hundreds of cases that I should have been in front of. It is frustrating beyond belief, and I am watching my hopes, goals, and dreams fade while I am stuck waiting all because someone didn’t do their job. I am a United States Sailor, a mom to 2 little girls, a spouse to a U.S. Navy EOD Tech and I am a straight-A student. Before I drop from my upcoming classes I wanted to ensure I exhausted every avenue to correct this wrongdoing. I was told that the PEB office can submit a memo to expedite the process, but they are unwilling.
For reference, my timeline is as follows:
Also, due to the length of time that my Medical Board has taken, I have had to sign two retain-in-service extensions. The extension this time was not imputed in a timely fashion due to PSD rejecting the initial document and no one from my command followed up. I am now without pay and health insurance. There are three systems in the Navy is what PSD is telling me. On the personnel (NSIPS) system my date is correct but in DEERs for health insurance and DFAS for pay, the new extended date does not reflect. Therefore, I have no paycheck and no healthcare. I am being forced to pay out of pocket for our healthcare needs which are going to add up quickly when I am also not receiving a paycheck. My daughters are getting ready to start school and need physicals, but I cannot afford to just keep paying out of pocket. My daughters also take daily medications that NEED to be refilled but I cannot afford to pay out of pocket. My daughter has asthma and allergies and needs life-saving and preventative medications but again I CANNOT afford to continue to pay out of pocket and I refuse to because these are my basic entitlements! I need help.
The navy replied:
**Attached**
I replied through the congressional office:
Thank you for contacting Senator XXXX office. Acknowledging receipt of your email. Will let you know when the follow-up inquiry is submitted; anticipate it will be by mid-week next week. Thanks again.
--------------------------- Original Email ---------------------------
From:
Subject: Re: Navy Response (Intranet Quorum IMA00719810)
Good Afternoon,
I have taken a moment to review the response provided by Captain Perkins and found several discrepancies.
My case was not delayed by only two weeks, it was delayed by several months. The enclosure (1) that Captain Perkins provided does not explain the months-long delay in processing my case from his office rather explains the future delays that I will be facing as a result of his office's mishandling. I will go on to face further delays at the Physical Evaluation Board (PEB) level and that is was said memo is referring to.
Also, the failure to update DEERs was not on my part. The medical board office at NMCP failed to properly submit my case to PEB in a timely fashion as a result, I ran out of time on my contract and was retained in service for another extended period. This should not have occurred or I and my command should have been notified about the increased timeline of my med board package by my PEBLO. However, we were not notified, so when my command submitted the extension paperwork, it was denied because (PEBLO) told (PSD lady) at PSD that I would be facing a longer timeline and to extend me for 6 months vice the 3 months that I had signed for. Neither Mrs. Basil nor Mrs. Duvall told anyone about the discrepancy and as a result, the pay and DEERs system did not update. I had a lapse in pay that has since been fixed. I had no medical coverage for MYSELF or CHILDREN for several weeks and that too has since been fixed because my Commanding Officer reached out to the My Navy Career Center.
Again, I have lots of documentation to prove all of this. I don’t appreciate Captain Perkins’ attempt to place the sole blame for this entire situation on myself and his attempt to minimize the delays in my case by stating that they were a mere 2 weeks when this is not the situation at all. Though my pay and my medical coverage have been restored, I still feel that it is important for Senator XXXX office to get to the bottom of said delays in processing not only at the MEB level but at the PEB level as well. I sent my timeline but I feel the need to reiterate it so that someone can recognize the gaslighting that is occurring in this response.
My MEB began on 29SEP20
My paperwork from my VA appointments was complete and sent to my PEBLO on 15DEC2020
My package was not submitted to PEB until 12JUN21
Therefore, I was in the MEB phase for nearly 9 months when this portion of the phase should take NO more than 72 days per the 2018 MEMO I have attached regarding Medical Boards. I am just shy of 365 days, so how does anyone believe that there was only a two-week delay? I truly hope that this is investigated further and that your office is able to see the holes in this shoddy response.
This was what I initially sent and I attached screenshots of e-mails from the peblo, the VA where it showed all my case timeline information, and anything else I could think of.
This is the initial complaint:
I expressed my concerns to my PEBLO, (PEBLO), several times about the length of time my case was taking. My concerns came from having watched my peers advance through the process at a faster rate and have been retired or are nearing their retirements dates, a step that I should be at as well. But I am not. After speaking with (PEBLO) yesterday, I was finally able to speak to a supervisor after MONTHS of voicing my concerns and after finding out I had been extended yet again for another 6 months. Ultimately, the supervisor greatly apologized for the errors made in handling my case, but I was told that there was nothing that could be done to right the wrong. The errors on (PEBLO) part come from not completing my NARSUM in a timely fashion (this should have occurred in February or March) and then not submitting my package upon my agreement and signature (I signed finally on May 27th and my paperwork was not forwarded to D.C. until June 12th). Again, I have several friends going through this exact process and have not had to endure the hurdles that I have because their PEBLO’s have been their advocates and accomplished their cases in a timely fashion.
As I mentioned in my request for help, I am in Nursing school and have been since May because I was told my case would be completed at the latest by August. I also did this to set myself up to complete school by the time my husband is set to transfer likely down to the Destin EOD Schoolhouse. I am supposed to start school nearly every day full-time come September 8th but there is no way this is going to happen. The PEB is backlogged and because of the mistakes made in my case from the beginning, I am now stuck in line waiting 6 months to get my results. Stuck behind hundreds of cases that I should have been in front of. It is frustrating beyond belief, and I am watching my hopes, goals, and dreams fade while I am stuck waiting all because someone didn’t do their job. I am a United States Sailor, a mom to 2 little girls, a spouse to a U.S. Navy EOD Tech and I am a straight-A student. Before I drop from my upcoming classes I wanted to ensure I exhausted every avenue to correct this wrongdoing. I was told that the PEB office can submit a memo to expedite the process, but they are unwilling.
For reference, my timeline is as follows:
- MEDBOARD initiated 29SEPT2020
- VA Appointments completed 15DEC2020
- And then I wait to sign my NARSUM that was copied and pasted from my medical record until 27MAY2021.
- On 12JUN2021 (PEBLO) finally sends my paperwork to PEB in Washington D.C. two weeks after I signed it.
Also, due to the length of time that my Medical Board has taken, I have had to sign two retain-in-service extensions. The extension this time was not imputed in a timely fashion due to PSD rejecting the initial document and no one from my command followed up. I am now without pay and health insurance. There are three systems in the Navy is what PSD is telling me. On the personnel (NSIPS) system my date is correct but in DEERs for health insurance and DFAS for pay, the new extended date does not reflect. Therefore, I have no paycheck and no healthcare. I am being forced to pay out of pocket for our healthcare needs which are going to add up quickly when I am also not receiving a paycheck. My daughters are getting ready to start school and need physicals, but I cannot afford to just keep paying out of pocket. My daughters also take daily medications that NEED to be refilled but I cannot afford to pay out of pocket. My daughter has asthma and allergies and needs life-saving and preventative medications but again I CANNOT afford to continue to pay out of pocket and I refuse to because these are my basic entitlements! I need help.
The navy replied:
**Attached**
I replied through the congressional office:
Thank you for contacting Senator XXXX office. Acknowledging receipt of your email. Will let you know when the follow-up inquiry is submitted; anticipate it will be by mid-week next week. Thanks again.
--------------------------- Original Email ---------------------------
From:
Subject: Re: Navy Response (Intranet Quorum IMA00719810)
Good Afternoon,
I have taken a moment to review the response provided by Captain Perkins and found several discrepancies.
My case was not delayed by only two weeks, it was delayed by several months. The enclosure (1) that Captain Perkins provided does not explain the months-long delay in processing my case from his office rather explains the future delays that I will be facing as a result of his office's mishandling. I will go on to face further delays at the Physical Evaluation Board (PEB) level and that is was said memo is referring to.
Also, the failure to update DEERs was not on my part. The medical board office at NMCP failed to properly submit my case to PEB in a timely fashion as a result, I ran out of time on my contract and was retained in service for another extended period. This should not have occurred or I and my command should have been notified about the increased timeline of my med board package by my PEBLO. However, we were not notified, so when my command submitted the extension paperwork, it was denied because (PEBLO) told (PSD lady) at PSD that I would be facing a longer timeline and to extend me for 6 months vice the 3 months that I had signed for. Neither Mrs. Basil nor Mrs. Duvall told anyone about the discrepancy and as a result, the pay and DEERs system did not update. I had a lapse in pay that has since been fixed. I had no medical coverage for MYSELF or CHILDREN for several weeks and that too has since been fixed because my Commanding Officer reached out to the My Navy Career Center.
Again, I have lots of documentation to prove all of this. I don’t appreciate Captain Perkins’ attempt to place the sole blame for this entire situation on myself and his attempt to minimize the delays in my case by stating that they were a mere 2 weeks when this is not the situation at all. Though my pay and my medical coverage have been restored, I still feel that it is important for Senator XXXX office to get to the bottom of said delays in processing not only at the MEB level but at the PEB level as well. I sent my timeline but I feel the need to reiterate it so that someone can recognize the gaslighting that is occurring in this response.
My MEB began on 29SEP20
My paperwork from my VA appointments was complete and sent to my PEBLO on 15DEC2020
My package was not submitted to PEB until 12JUN21
Therefore, I was in the MEB phase for nearly 9 months when this portion of the phase should take NO more than 72 days per the 2018 MEMO I have attached regarding Medical Boards. I am just shy of 365 days, so how does anyone believe that there was only a two-week delay? I truly hope that this is investigated further and that your office is able to see the holes in this shoddy response.
Boom, roasted. Not much they can say back when they know there in the wrong!
Finally heard back from my PEBLO. I'm at 66 days at the MO & 109 days at PEB. With an additional comment of "I know that this is a little long winded but everyone seems to think it is something that happens quickly or automatically"... I don't think anyone assumes it is a quick or automatic turnaround but when you have been dealing with IDES for over a year and a half it should be expected that concerning questions be asked.
I FINALLY got my unfit for duty this morning.
PEB sent : 3 May 2021
PEB accepted message: 10 May 2021
Unfit notification: 22 Oct 2021
Ratings: Will receive them in a week.
I am so freaking happy that I am finally on my way out of this process.
Edit: it was with the medical officer for 134 days.
PEB sent : 3 May 2021
PEB accepted message: 10 May 2021
Unfit notification: 22 Oct 2021
Ratings: Will receive them in a week.
I am so freaking happy that I am finally on my way out of this process.
Edit: it was with the medical officer for 134 days.
Last edited:
Congrats! Saw your posts when I first joined the form
Thank you! I will continue to update the timeline as I get my results and when I get my new EAS. Praying they are getting sped up to get you guys on your way out the door.