I received a code 37 2 Nov 21, this was never discussed with me by my PCM and was definitely out of the blue. I spoke to the PEBLO office who told me to expect a NARSUM/CIS by the end of the week (5 Nov 21). Work/life got in the way and I called again on 6 Dec 21, I was told no later than the 13th it’d be coordinated with CC. Spoke again on the 15th inquiring on when it would be sent to CC, they said it was already sent but CC didn’t receive it. Spoke to CC on 18 Jan 22 (gave a buffer for the holidays) and they still have not received it, they contacted the PEBLO who said they’re still awaiting NARSUM.
Based off others timelines this seems unusual, any recommendations or reasonable explanations for why this part of the process is taking so long?
Based off others timelines this seems unusual, any recommendations or reasonable explanations for why this part of the process is taking so long?