I have to concur. They're leaving us feel completely like mushrooms...kept in the dark and fed you-know-what. The other thing was when I called the IPEB office, the lady was so rude, it's not even funny. I almost expect that she will throw my file to the bottom of the pile or send it back to my PEBLO with something wrong, just out of spite. I asked my PEBLO about the delays and that I had talked to IPEB and how rude they were and he told me they don't like the members to call them directly at all. Why on God's green Earth would they even put that telephone number on the DES information packet if they didn't want anyone to bother them? The whole process is out of control in my opinion...