Has anyone had any success in a rebuttal and if so, what advice do you have to give?
Just that I didn’t agree with the NARSUM. It’s just an extra step before the appeal honestly.Rebuttal of what?
Damn, I already signed to rebuttal. But very good to know so I won’t get my hopes up at all. Thank you!Here is my recent experience with my MEB rebuttal.
I submitted my rebuttal on a Friday in the afternoon. My lawyer and I had submitted evidence that rebutted the MEBs original negative positions and did it politely. By the next Monday, 2 hours into the workday, I had received the MEBs response letter that denied all rebuttal points and was generally unprofessional. Things were taken out of context (on purpose), etc, etc. Imagine a kid sticking his fingers in his ears and shouting. The response was not completed by a Doctor or by the Doctor who supposedly drafted my NARSUM. Instead it was drafted by a physician's assistant, who is supposed to be the assistant to these doctors. Apparently, she took the rebuttal as a an affront to her NARSUM write up. She also signed the rebuttal response and not the Doctor who supposedly drafted my NARSUM.
When I spoke with the DoD OSC Lawyer and asked them why they (the MEB staff) are allowed to do this, the lawyer told me that they'd ( the OSC) previously tried to address this with the MEB medical staff.... how did they address it? By being realistic and not using deceptive logic or misrepresenting things on purpose? No, they asked the MEB staff to take an extra day or two... to make it less apparent that they'd not just said "no" right away to all points. I am 100% serious about this.
Here's my personal opinion as a person who's served for 24 years and up to a BN Commander level. Going through this process, I am very disappointed on how this process is operating. The problem I am seeing with this IDES process is there is no oversight to the actions of the IDES staff. It feels like they can 'do what they want'. Also, the whole thing is 'insiderism' in that they all work in the same office and "take care" of each other. Lots of post on this website also mention this. I wouldn't even fully trust the DoD appointed lawyer. You can never know what emails go on behind the scenes between the staff at a location. When I mentioned to the lawyer I was thinking of filing a congressional complaint, the DoD appointed lawyer started trying to get me not to... If you think about it, why would he do this? It wouldn't negatively impact my case, I told him that I knew it wouldn't positively change my case, but it would bring light to this process and how it's being run.
So, in my opinion, unless you have a pocket O-6 /O-7 or a congress person that you know, you're at the mercy of the IDES staff. The only thing you can do is get your own lawyer. It's probably the best bet to fight this.
Here is my recent experience with my MEB rebuttal.
I submitted my rebuttal on a Friday in the afternoon. My lawyer and I had submitted evidence that rebutted the MEBs original negative positions and did it politely. By the next Monday, 2 hours into the workday, I had received the MEBs response letter that denied all rebuttal points and was generally unprofessional. Things were taken out of context (on purpose), etc, etc. Imagine a kid sticking his fingers in his ears and shouting. The response was not completed by a Doctor or by the Doctor who supposedly drafted my NARSUM. Instead it was drafted by a physician's assistant, who is supposed to be the assistant to these doctors. Apparently, she took the rebuttal as a an affront to her NARSUM write up. She also signed the rebuttal response and not the Doctor who supposedly drafted my NARSUM.
When I spoke with the DoD OSC Lawyer and asked them why they (the MEB staff) are allowed to do this, the lawyer told me that they'd ( the OSC) previously tried to address this with the MEB medical staff.... how did they address it? By being realistic and not using deceptive logic or misrepresenting things on purpose? No, they asked the MEB staff to take an extra day or two... to make it less apparent that they'd not just said "no" right away to all points. I am 100% serious about this.
Here's my personal opinion as a person who's served for 24 years and up to a BN Commander level. Going through this process, I am very disappointed on how this process is operating. The problem I am seeing with this IDES process is there is no oversight to the actions of the IDES staff. It feels like they can 'do what they want'. Also, the whole thing is 'insiderism' in that they all work in the same office and "take care" of each other. Lots of post on this website also mention this. I wouldn't even fully trust the DoD appointed lawyer. You can never know what emails go on behind the scenes between the staff at a location. When I mentioned to the lawyer I was thinking of filing a congressional complaint, the DoD appointed lawyer started trying to get me not to... If you think about it, why would he do this? It wouldn't negatively impact my case, I told him that I knew it wouldn't positively change my case, but it would bring light to this process and how it's being run.
So, in my opinion, unless you have a pocket O-6 /O-7 or a congress person that you know, you're at the mercy of the IDES staff. The only thing you can do is get your own lawyer. It's probably the best bet to fight this.
There are also structural problems with accountability in the IDES process. While I can't guess whether it is a feature or a bug in the process, there are several structural problems with accountability.Here's my personal opinion as a person who's served for 24 years and up to a BN Commander level. Going through this process, I am very disappointed on how this process is operating. The problem I am seeing with this IDES process is there is no oversight to the actions of the IDES staff. It feels like they can 'do what they want'. Also, the whole thing is 'insiderism' in that they all work in the same office and "take care" of each other.
Jack and I agree completely on this point! I tell my clients that while it would be great to get a change to the MEB through a rebuttal, what we are really doing is giving the IPEB a chance to see the issues that we have raised and to provide evidence and argument that would support our ultimate goal. Otherwise, the IPEB would just look at what the MEB sent and assume that it is basically in order and adequately addresses all issues. I want the IPEB to open the file and see, up front, what I assess the MEB to have missed and to give them a starting point to look to see if the errors either need correction or further evaluation before further processing or if there is a basis to just grant what we want- usually an unfit finding for a condition that the MEB failed to adequately address.However, as I always explain to my clients, your rebuttal has more than one intended audience. You and your counsel are also drafting the rebuttal to outline your case for the IPEB members who will be adjudicating it.
This aligns with what I stated above and I think the Army's approach with this is a good and efficient way of processing cases. You don't really see anything so proactive in the other branches of service.In addition, the Army IPEB Reconsideration Request process has often resulted in the members of ECHO ("Every Case Has Options") Team on the IPEB granting relief before an FPEB convenes in your case.
Again, the Army is better at allowing (even encouraging or initiating) informal communication and earlier resolution of cases. I think Jack is right when he suggests that this is because the Army recognizes the benefit of this approach for efficiency reasons.In addition, ECHO Team members have frequently given me valuable feedback as to why they could not grant relief or only granted partial relief. This feedback allows my clients and me to backfill their cases where needed
Before I served at the OSC representing Soldiers, I was a Trial Counsel for a different command at Ft. Sam Houston. I was once tasked with responding to a Congressional regarding one of the cases that I prosecuted and this was pretty much what the guidance in the manual that the Congressional Liasion office directed us to use as a template. Thank the Member of Congress for their inquiry, recite what the regs require, give a listing of previous and upcoming actions, assure that all procedures and safeguards will be followed, and thank them again. Barring something that is so outside the pale, something that demands corrective action or someone high up in the chain will get relieved, it is rare for the Congressional to result in any action.As for Congressionals, your OSC Counsel was right- they have very little utility as far as influencing the outcome of your case. The typical response sent by the USAPDA is that the Army will ensure that the soldier will be afforded every procedural and substantive right to which they are entitled by law and regulation. These letters usually end with a sentence thanking the Congressperson for his/her continued support of the men and women of the United States Army.
Just to give you an idea about the MEB. Typically, the providers are from a random speciality. A lot of the times, the providers are in "time out" for something wrong that they did. We had an ophthalmologist at Ft Bliss reviewing cases. He absolutely hated it. Put very little effort into it. This doesn't happen all the time. And I don't know if it happened in your case. But there isn't a special pool of MEB providers. They are assigned these duties usually on top of their normal clinical work. In the case, of the FT Bliss provider, I believe he went AWOL instead of deploying, and they legit just kept him in the MEB trailers (the MEB didn't even have a standing structure...it was these makeshift trailers).Here is my recent experience with my MEB rebuttal.
I submitted my rebuttal on a Friday in the afternoon. My lawyer and I had submitted evidence that rebutted the MEBs original negative positions and did it politely. By the next Monday, 2 hours into the workday, I had received the MEBs response letter that denied all rebuttal points and was generally unprofessional. Things were taken out of context (on purpose), etc, etc. Imagine a kid sticking his fingers in his ears and shouting. The response was not completed by a Doctor or by the Doctor who supposedly drafted my NARSUM. Instead it was drafted by a physician's assistant, who is supposed to be the assistant to these doctors. Apparently, she took the rebuttal as a an affront to her NARSUM write up. She also signed the rebuttal response and not the Doctor who supposedly drafted my NARSUM.
When I spoke with the DoD OSC Lawyer and asked them why they (the MEB staff) are allowed to do this, the lawyer told me that they'd ( the OSC) previously tried to address this with the MEB medical staff.... how did they address it? By being realistic and not using deceptive logic or misrepresenting things on purpose? No, they asked the MEB staff to take an extra day or two... to make it less apparent that they'd not just said "no" right away to all points. I am 100% serious about this.
Here's my personal opinion as a person who's served for 24 years and up to a BN Commander level. Going through this process, I am very disappointed on how this process is operating. The problem I am seeing with this IDES process is there is no oversight to the actions of the IDES staff. It feels like they can 'do what they want'. Also, the whole thing is 'insiderism' in that they all work in the same office and "take care" of each other. Lots of post on this website also mention this. I wouldn't even fully trust the DoD appointed lawyer. You can never know what emails go on behind the scenes between the staff at a location. When I mentioned to the lawyer I was thinking of filing a congressional complaint, the DoD appointed lawyer started trying to get me not to... If you think about it, why would he do this? It wouldn't negatively impact my case, I told him that I knew it wouldn't positively change my case, but it would bring light to this process and how it's being run.
So, in my opinion, unless you have a pocket O-6 /O-7 or a congress person that you know, you're at the mercy of the IDES staff. The only thing you can do is get your own lawyer. It's probably the best bet to fight this.
Ask for an IMRJust that I didn’t agree with the NARSUM. It’s just an extra step before the appeal honestly.
Agreed on all points, JasonThere are also structural problems with accountability in the IDES process. While I can't guess whether it is a feature or a bug in the process, there are several structural problems with accountability.
First, by having two separate entities, the MEB and the PEB, the overall processing has divided oversight and chains of command built in. There are very good reasons to have the MEB done and managed at the local level, i.e., a "decentralized" board that reflects the direct commander's assessment. However, the trade-off is that you have every MTF (and for Reserve and National Guard, medical detachment or section) doing things their own way. Yes, the regulations do impose some level of uniformity. But, the tension between flexibility and uniformity remains. It also makes sense that the PEBs are centralized. But, you also run into issues with the PEBs deferring to the MEBs or stating things like, "we are bound by the findings of the MEB" (they are not). By having these two separate boards, you have a built-in scapegoat for failures. MEB errors can be defended by saying that the PEB gives an opportunity for the member to have a hearing, present evidence, and raise whatever issues they want. PEB errors are insulated in a similar way by saying that the MEB is responsible for the documentation in a case and that there are both appeal processes before a final decision and QA processes to ensure proper results. (I have always noted, in my head, the emphasis that the Army PEB Formal puts on the statement that, "This is not the final decision in your case." While it makes sense that the Soldier is told this, it also seems to me to signal that they are just doing their job and higher authorities are really the ones with the responsibility to determine proper outcomes).
The training and experience in the military tell us that when there are multiple officials or organizations (especially when they are not in the same chain of command) with responsibility for something, you have a lack of accountability. I have often thought that if there were an emphasis and reporting on commander's or DES participant's evaluations, in the same way that they changed things years ago to stress safety and then EO issues, to address injured and transitioning member's cases, you would see more accountability.
The other confounding factor for accountability is that any review or correction to an action almost always happens slowly, so the feedback loop is broken. By the time a member has a bad result, challenges it in the BCMR/BCNR or in Court, and a decision is rendered, it is near certain that whoever made the original error in the case has moved on, either to another command or to retirement. The lack of an effective feedback loop and any consequence for errors means that there is missing a motivating factor for ensuring proper actions. Most participants, I believe, want to fulfill their duties and obligations, but even if not, the process has a weak point with accountability.
Jack and I agree completely on this point! I tell my clients that while it would be great to get a change to the MEB through a rebuttal, what we are really doing is giving the IPEB a chance to see the issues that we have raised and to provide evidence and argument that would support our ultimate goal. Otherwise, the IPEB would just look at what the MEB sent and assume that it is basically in order and adequately addresses all issues. I want the IPEB to open the file and see, up front, what I assess the MEB to have missed and to give them a starting point to look to see if the errors either need correction or further evaluation before further processing or if there is a basis to just grant what we want- usually an unfit finding for a condition that the MEB failed to adequately address.
This aligns with what I stated above and I think the Army's approach with this is a good and efficient way of processing cases. You don't really see anything so proactive in the other branches of service.
Again, the Army is better at allowing (even encouraging or initiating) informal communication and earlier resolution of cases. I think Jack is right when he suggests that this is because the Army recognizes the benefit of this approach for efficiency reasons.
Before I served at the OSC representing Soldiers, I was a Trial Counsel for a different command at Ft. Sam Houston. I was once tasked with responding to a Congressional regarding one of the cases that I prosecuted and this was pretty much what the guidance in the manual that the Congressional Liasion office directed us to use as a template. Thank the Member of Congress for their inquiry, recite what the regs require, give a listing of previous and upcoming actions, assure that all procedures and safeguards will be followed, and thank them again. Barring something that is so outside the pale, something that demands corrective action or someone high up in the chain will get relieved, it is rare for the Congressional to result in any action.
Just to give you an idea about the MEB. Typically, the providers are from a random speciality. A lot of the times, the providers are in "time out" for something wrong that they did. We had an ophthalmologist at Ft Bliss reviewing cases. He absolutely hated it. Put very little effort into it. This doesn't happen all the time. And I don't know if it happened in your case. But there isn't a special pool of MEB providers. They are assigned these duties usually on top of their normal clinical work. In the case, of the FT Bliss provider, I believe he went AWOL instead of deploying, and they legit just kept him in the MEB trailers (the MEB didn't even have a standing structure...it was these makeshift trailers).
That being said, I believe psych and some other conditions get signed off by a provider with relevant medical training. Anyways, most providers I've encounter think of NARSUMs as something akin to jury duty. Providers have trouble finishing their patient notes on time - imagine adding a NARSUM. I was fairly lucky. When I went through the IDES process, I knew a lot of the providers because I was a clinical microbiologist that also held hospital admin roles. The process did go fairly smooth for me. Do you happen to know any providers?
While going through the in-brief for the MEB, the physicians assistant came on screen and told us that she'd be the one reviewing our files and drafting our NARSUMs. I told this to a few people and their response was something like: "no, that's not how it happens!.. (handwave) the doctors do those." Well, there was a Doctor's signature on the NARSUM. However, the response to the rebuttal was NOT signed by that doctor or any other doctor. It was signed by the the PA. I'm assuming she did in fact draft the NARSUM and she definitely drafted the response. When I mentioned it to the OSC lawyer he just changed the subject.Just to give you an idea about the MEB. Typically, the providers are from a random speciality. A lot of the times, the providers are in "time out" for something wrong that they did. We had an ophthalmologist at Ft Bliss reviewing cases. He absolutely hated it. Put very little effort into it. This doesn't happen all the time. And I don't know if it happened in your case. But there isn't a special pool of MEB providers. They are assigned these duties usually on top of their normal clinical work. In the case, of the FT Bliss provider, I believe he went AWOL instead of deploying, and they legit just kept him in the MEB trailers (the MEB didn't even have a standing structure...it was these makeshift trailers).
That being said, I believe psych and some other conditions get signed off by a provider with relevant medical training. Anyways, most providers I've encounter think of NARSUMs as something akin to jury duty. Providers have trouble finishing their patient notes on time - imagine adding a NARSUM. I was fairly lucky. When I went through the IDES process, I knew a lot of the providers because I was a clinical microbiologist that also held hospital admin roles. The process did go fairly smooth for me. Do you happen to know any providers?
Thanks for all of the insight. I am currently appealing PEB findings with the formal (zoom) in two months.Ask for an IMR
Can you clarify on these a bit:Thanks for all of the insight. I am currently appealing PEB findings with the formal (zoom) in two months.
(Guard 34yrs and counting) I've been represented by OSC up to now in this process, but now realize this may not have been the best option.
History-
Referred for neck injury and DDD lumbar. Prior to MEB -3yrs service connected on lumbar 20% w 20% bilateral radiculopathy, unspecified depression 30% . C&P exam results were inaccurate and as result Lumbar removed from referred conditions. MEB appeal got mental health (now 50%) added to referred but denied lumbar. IPEB found neck unfitting 10%, MH unfitting 0% DOD. Appealed unsuccessful and now waiting on FPEB.
This process has proven to be plagued with poor communication, guidance , and interaction. My counsel waited to the day of the submission before sending rebuttals for my review and would wait days before responding to my emails. When I brought up IMR to my PEBLO he responded "that was between you and your counsel". At this point MEB Rebuttal was submitted.
Now I am waiting on PEB Counsel to reach out, which I was told could be around two weeks out from the formal appearance. Well that provides little time to prepare and it seems it's just a set up for denial.
Is it normal for OSCs to interact so close to the appeal?????
Thanks for all of the insight. I am currently appealing PEB findings with the formal (zoom) in two months.
(Guard 34yrs and counting) I've been represented by OSC up to now in this process, but now realize this may not have been the best option.
History-
Referred for neck injury and DDD lumbar. Prior to MEB -3yrs service connected on lumbar 20% w 20% bilateral radiculopathy, unspecified depression 30% . C&P exam results were inaccurate and as result Lumbar removed from referred conditions. MEB appeal got mental health (now 50%) added to referred but denied lumbar. IPEB found neck unfitting 10%, MH unfitting 0% DOD. Appealed unsuccessful and now waiting on FPEB.
This process has proven to be plagued with poor communication, guidance , and interaction. My counsel waited to the day of the submission before sending rebuttals for my review and would wait days before responding to my emails. When I brought up IMR to my PEBLO he responded "that was between you and your counsel". At this point MEB Rebuttal was submitted.
Now I am waiting on PEB Counsel to reach out, which I was told could be around two weeks out from the formal appearance. Well that provides little time to prepare and it seems it's just a set up for denial.
Is it normal for OSCs to interact so close to the appeal?????
Unfortunately, yes. That is why in complicated cases outside counsel may be worth much more than their fee.Thanks for all of the insight. I am currently appealing PEB findings with the formal (zoom) in two months.
(Guard 34yrs and counting) I've been represented by OSC up to now in this process, but now realize this may not have been the best option.
History-
Referred for neck injury and DDD lumbar. Prior to MEB -3yrs service connected on lumbar 20% w 20% bilateral radiculopathy, unspecified depression 30% . C&P exam results were inaccurate and as result Lumbar removed from referred conditions. MEB appeal got mental health (now 50%) added to referred but denied lumbar. IPEB found neck unfitting 10%, MH unfitting 0% DOD. Appealed unsuccessful and now waiting on FPEB.
This process has proven to be plagued with poor communication, guidance , and interaction. My counsel waited to the day of the submission before sending rebuttals for my review and would wait days before responding to my emails. When I brought up IMR to my PEBLO he responded "that was between you and your counsel". At this point MEB Rebuttal was submitted.
Now I am waiting on PEB Counsel to reach out, which I was told could be around two weeks out from the formal appearance. Well that provides little time to prepare and it seems it's just a set up for denial.
Is it normal for OSCs to interact so close to the appeal?????
Definitely. Hiring my civilian attorney was priceless. There was no way I could have gotten the results I did without him.Unfortunately, yes. That is why in complicated cases outside counsel may be worth much more than their fee.
I sure can:Can you clarify on these a bit:
a. the MEB removed your DDD lumbar condition, in that they said you met 'retention standards' on the NARSUM?
b. mental health was added as "does not meet retention standards" on the NASRUM (in the MEB phase) and the MH C&P exam shows a 50% rating, however the IPEB stated that you were not 'unfit' for service. Probably due to no impact on duty performance, ie Commander's statement, evaluations, medical history?
c. Your concern is that you are facing separation with 10%-20% total DoD?
At my location, the OSC counsel takes about 3-4 days to respond. They have a secretary that schedule appointments and they are always a few days out as well.
I'm not surprised. Many physicians if possible delegate their responsibilities... Again, it's how the process is designed. The physicians are busy with seeing patients or doing other medical things. I believe in most cases the physician's sole responsibility is not the MEB. Furthermore, even if it was, most would hate it. Non-stop paperwork. You aren't seeing patients. Finally, there are little to no consequences if they do a half-ass job. It's like doctors working insurance claims...probably give a claimants file a minute glance if that.While going through the in-brief for the MEB, the physicians assistant came on screen and told us that she'd be the one reviewing our files and drafting our NARSUMs. I told this to a few people and their response was something like: "no, that's not how it happens!.. (handwave) the doctors do those." Well, there was a Doctor's signature on the NARSUM. However, the response to the rebuttal was NOT signed by that doctor or any other doctor. It was signed by the the PA. I'm assuming she did in fact draft the NARSUM and she definitely drafted the response. When I mentioned it to the OSC lawyer he just changed the subject.
Also, when I turned in the NARSUM rebuttal I asked the PEBLO how long would it take to get reviewed?.. a week? "Oh, no..." he said, "it'll be a day at most.". So, the peblo knows how these operate at his location and shrugs.
This process (IDES) needs as much attention as the VA process gets.