Lou, the complaints I filed are about 27 pages long and specific to my case. A friend gave me some good advice though that I'm happy to pass on. The Congressmen are really busy with their own agendas, and your package will probably not be worked by your Congressman, but by one of his/her staff in your local district. Be very specific and brief about what it is you want your Congressman to do for you. Do not write a long letter describing all your ailments, your problems at work. etc. You can reference those in your letter and include them as attachments. Also, when calling the Congressman, you can "ask" to speak to the Chief of Staff and send the package directly to him or her. This will give your case additional attention and tracking.
You also have a right to an Article 138 complaint if your were wronged (see my signature line).
My wife's letter to Senator Webb:
We need him to fix my husband’s order problems so he can get time to heal without stress from interruptions and loss of continued healthcare/pay. If the reserves say my husband’s problems are fixed, they’re wrong. Of eight orders extensions, all were either too late or for too short a period including the last one. We need help making sure all the reserve people who made all the terrible mistakes with my husband’s orders, do their jobs correctly. If they did this to my husband, I’m really sure many others have suffered through their mistakes as well. Senator Webb knows only the Service Secretary can remove someone from orders once they are in the disability evaluation system. My husband’s orders should be extended at least a year until the Secretary of the Air Force medically retires him.
We need help with special transportation to all my husband’s medical and non-medical appointments. I called everyone to help me and everyone rejected us. I even sent a letter to the Air Force Reserve Command general and he never even called me back. I hurt my back and am only 100 pounds and he is 230. I can’t push my husband in the wheelchair by myself anymore. My husband needs to travel in his special wheelchair that has a leg raised to help prevent excruciating RSD/CRPS pain and pulmonary embolisms. He was just discharged from intensive care with pulmonary embolisms and now he also has a lung infection. The DoD, reserves, and Tricare provide no transportation for seriously ill or injured military at home. They told me I have to pay $500 roundtrip to take him to his appointments. This makes no sense to me that we have to pay for his transportation.
We need help with the Traumatic Serviceman’s Group Life Insurance (TSGLI). We have waited for 15 months for an answer from them. He qualifies according to their rules and letter from a doctor says he still needs help with 4 out of 6 activities of daily living. You only need 2 to qualify.
We need help with Tricare. The people at Langley have us going around in circles and provide no help. Whenever we ask them for help, they say Tricare doesn’t cover it including—transportation, medical assistance, and medical equipment. I don’t think my husband is the only disabled serviceman needing help with these items. My husband needs a case manager who can help him get what he needs.
We need your help to make sure RSD/CRPS is rated as a disability. When my husband was rated by the military, he received 0% rating for this disability because it is not in the VA’s rating tables. If migraines can be rated as a 50% disability, RSD/CRPS deserves to be rated too. How many other soldiers, sailors, airman, and marines are returning now with RSD/CRPS from their injuries and a 0% rating from the DoD and VA? My husband almost died from the blood clots caused by RSD/CRPS, how many others are out there that have it, and don’t even know it?
NOTE: After 2 months, we still have NOT received a reply from Senator Webb.